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<!-- <h1 class="fw-bold display-5 text-center"> Customer Support Services</h1> -->
<h1 class="display-5"><span class="text-warning"> ✦ Customer </span><br>Support Services</h1>
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<section class="why-choose-us ptb-60">
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<h2>Customer Support Services Overview</h2>
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<p class="mb-0">When it comes to making your company stand out, voice support services are the missing ingredient. Customer satisfaction is critical for any product or service, but how often do you communicate with your customers? With inbound/outbound voice support services, Fusion wants to enhance and maximize corporate efficiency.</p>
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<span class="crm-subtitle">Who is it for? <img src="assets/img/shape/arro-right.svg" alt="arrow" class="ms-1"></span>
<h2>Customer Support Virtual Assistants for B2B/B2C companies</h2>
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<div class="row">
<div class="col-md-6 col-lg-6">
<div class="bpo-healcard promo-card-wrap promo-border-hover border border-2 bg-white rounded-custom p-5 mb-4 mb-lg-0 mb-md-4" data-aos="fade-up" data-aos-delay="50">
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<!-- <h2 class="h5">Recruitment Outsourcing Services for Recruiters</h2> -->
<p class="mb-0 text-justify">Keeping up with consumer needs is a full-time job in any business or industry. In the midst of the chaos, dealing with consumer questions and complications can be difficult. </p>
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<!-- <h2 class="h5">Recruitment Process Outsourcing for Companies</h2> -->
<p class="mb-0 text-justify">Even if you strive to handle it internally, you might not be able to provide your clients with dedicated omnichannel customer assistance or phone help. Additionally, hiring additional personnel or implementing new infrastructure may not be feasible.</p>
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<!-- <h5 class=" text-warning">How do we assist in </h5> -->
<span class="crm-subtitle">How do we assist in <img src="assets/img/shape/arro-right.svg" alt="arrow" class="ms-1"></span>
<h2>Customer care virtual assistants?</h2>
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<div class="col-lg-5 col-md-7 order-1 order-lg-0">
<div class="why-choose-img position-relative">
<img src="assets/img/customer-support-bw1.png" class="img-fluid" alt="duel-phone">
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<div class="col-lg-6 col-md-12 order-0 order-lg-1">
<p>When dealing with consumers and answering their questions, Syoft's customer service outsourcing comes into action.</p>
<P>Our service desk voice support providers can assist you. Our team of professionals has extensive experience in call centre assistance and provides excellent service in terms of call quality and outcomes. </P>
<P>We have handled various technical support and voice support services in our more than a decade in the market. Our voice support executives receive outstanding training from top executives, including on-site activities and timely tests, to learn how to deal with a variety of scenarios and provide the best possible service to your clients through operational efficiencies.</P>
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<div class="section-heading text-center mb-0">
<!-- <h4 class="h4 text-warning">Find the right answer</h4> -->
<span class="crm-subtitle">Find the right answer <img src="assets/img/shape/arro-right.svg" alt="arrow" class="ms-1"></span>
<h2>Why us for Customer Support Services?</h2>
<p class="text-center">For the finest customer experience, our customer service advisers will assist you in gaining deeper insight into client needs and interacting efficiently with technology on your behalf. </p>
<p class="text-center">To ensure the success of your outsourced voice support work and business growth, we hire the best professionals. When you hire us for voice support services, you will receive the perks listed below.</p>
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</div>
<div class="row d-flex align-items-center">
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border feature-icon rounded bg-light border-light bg-custom-light rounded-custom p-3">
<i class="fa-solid fa-globe fa-2x"></i>
</div>
<h3 class="h5">Focus on core business</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border feature-icon rounded bg-light border-light bg-custom-light rounded-custom p-3">
<i class="fa-solid fa-pen-ruler fa-2x"></i>
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<h3 class="h5">Lower cost of operations</h3>
</div>
</a>
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<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<p class="mb-0">1/4</p>
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<h3 class="h5">Infrastructure cost is involved</h3>
</div>
</a>
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<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<p class="mb-0">$12M+</p>
</div>
<h3 class="h5">Time zone advantage</h3>
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</a>
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<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<p class="mb-0">$12M+</p>
</div>
<h3 class="h5">Free access to tools & technology</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<p class="mb-0">$12M+</p>
</div>
<h3 class="h5">Effective communication</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<p class="mb-0">$12M+</p>
</div>
<h3 class="h5">Contributes to business productivity</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-4 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<p class="mb-0">$12M+</p>
</div>
<h3 class="h5">Fast completion of target</h3>
</div>
</a>
</div>
</div>
</div>
</section>
<!--our work process section end-->
<!--our work process section start-->
<section class="work-process ptb-60 bpo-services">
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<div class="row justify-content-center">
<div class="col-md-12 col-lg-10">
<div class="section-heading text-center mb-0">
<!-- <h4 class="h4 text-warning">Find the right answer</h4> -->
<h2>What we do</h2>
<!-- <p>We hire the best people for healthcare BPO solutions to ensure work effectiveness and business growth. With a list of the benefits below, you know what you have when you hire us for medical outsourcing services.</p> -->
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</div>
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<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border feature-icon rounded bg-light border-light bg-custom-light rounded-custom p-3">
<i class="fa-solid fa-globe fa-2x"></i>
</div>
<h3 class="h5">Inbound calls</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border feature-icon rounded bg-light border-light bg-custom-light rounded-custom p-3">
<i class="fa-solid fa-pen-ruler fa-2x"></i>
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<h3 class="h5">Outbound calls</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<i class="fa-solid fa-globe fa-2x"></i>
</div>
<h3 class="h5">Answering calls</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<i class="fa-solid fa-pen-ruler fa-2x"></i>
</div>
<h3 class="h5">Email support</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<i class="fa-solid fa-globe fa-2x"></i>
</div>
<h3 class="h5">Live chat support</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<i class="fa-solid fa-pen-ruler fa-2x"></i>
</div>
<h3 class="h5">Tech support/IT help desk</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<i class="fa-solid fa-pen-ruler fa-2x"></i>
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<h3 class="h5">Conducting surveys</h3>
</div>
</a>
</div>
<div class="col-md-6 col-lg-3">
<a href="#">
<div class="process-card-two text-center px-3 py-5 rounded-custom mt-4 border border-light border-2">
<div class="process-icon border border-light bg-light rounded-custom p-3">
<i class="fa-solid fa-globe fa-2x"></i>
</div>
<h3 class="h5">Sending follow-ups</h3>
</div>
</a>
</div>
</div>
</div>
</section>
<!--our work process section end-->
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<div class="row justify-content-center">
<div class="col-lg-10 col-md-10">
<div class="section-heading text-center mb-0">
<!-- <h2 class="display-5">We are Featured in <span class="text-warning">Reputed News Media</span></h2> -->
<span class="crm-subtitle">Making Headlines <img src="assets/img/shape/arro-right.svg" alt="arrow" class="ms-1"></span>
<h2 class="display-5">A Look at Our Featured Coverage in <span class="text-warning">Reputed News Media</span></h2>
</div>
</div>
</div>
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<div class="crm-brand-item">
<img src="assets/img/clients/your_story.svg" alt="yourstory" class="gray img-fluid">
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<img src="assets/img/clients/tet.svg" alt="the economic times" class="gray img-fluid">
<img src="assets/img/clients/tet.svg" alt="the economic times" class="black img-fluid">
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<img src="assets/img/clients/vccircle.svg" alt="vccircle" class="gray img-fluid">
<img src="assets/img/clients/vccircle.svg" alt="vccircle" class="black img-fluid">
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<div class="crm-brand-item">
<img src="assets/img/clients/business_standard.svg" alt="Business Standard" class="gray img-fluid">
<img src="assets/img/clients/business_standard.svg" alt="Business Standard" class="black img-fluid">
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</div>
</section>
<section class="ins-contact-section pb-60 position-relative overflow-hidden contact-form">
<div class="container">
<div class="row ">
<div class="col-xl-6 col-lg-6">
<div class="ins-contact-wrapper">
<!-- <h2 class="ml-5">Contact us to build the right product <span class="text-warning"> with the right team</span></h2> -->
<h2 class="">Accelerate Your Next Big Ideas with <span class="text-warning">Syoft</span></h2>
<!-- <div class="ins-title pe-4 mb-30 pb-2">
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<span class="h5 text-warning fw-bold">Accelerate</span>
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<h2 class="ins-heading mb-0 display-5">Your Next Big Ideas with <mark>Syoft</mark> & Get Started!</h2>
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<!--<div class="bgn-wf-label">First Name-->
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<input name="first_name2" id="first_name2" type="text" maxlength="40" value="" placeholder="First Name" style=" border: 1px solid #8c8c8c;padding: 10px 15px;border-radius: .375rem;width: 100%;font-family:montserrat;" />
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<div class="row-column">
<!--<div class="bgn-wf-label">Last name-->
<!-- <span class="bgn-star">*</span>-->
<!--</div>-->
<div class="bgn-wf-field">
<input name="last_name2" id="last_name2" type="text" maxlength="40" value="" placeholder="Last Name" style=" border: 1px solid #8c8c8c;padding: 10px 15px;border-radius: .375rem;width: 100%;font-family:montserrat;" />
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<div id='last_name_Error2'></div>
</div>
</div>
<div class="bgn-wf-row">
<div class="row-column1">
<!--<div class="bgn-wf-label">Company Name-->
<!--</div>-->
<div class="bgn-wf-field">
<input name="company_name2" id="company_name2" type="text" maxlength="120" value="" placeholder="Company Name" style=" border: 1px solid #8c8c8c;padding: 10px 15px;border-radius: .375rem;width: 100%;font-family:montserrat;" />
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<div id='company_name_Error2'></div>
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<div class="bgn-wf-row">
<div class="row-column">
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<div class="bgn-wf-field">
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<div id='email_Error2'></div>
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<div class="bgn-wf-row">
<div class="row-column1">
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<textarea name="description2" id="description2" maxlength="32000" placeholder="Message" style=" border: 1px solid #8c8c8c;padding: 10px 15px;border-radius: .375rem;width: 100%;font-family:montserrat;"></textarea>
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<input class="form-check-input me-2" type="checkbox" value="" id="flexCheckChecked">
<label class="form-check-label" for="flexCheckChecked">
I’d like to sign an NDA with Syoft Software</a>
</label>
</div>
<div id='description_Error2'></div>
</div>
</div>
<div class="bgn-wf-row" style="margin-top: 5px;">
<!--<div class="bgn-wf-label"></div>-->
<!-- <div class="action-btns text-left pt-2 aos-init aos-animate" type='submit' data-aos="fade-up" data-aos-delay="100">
<a href="#" class="btn btn-warning me-lg-4 me-sm-4" id='formsubmit310182000000229439'><i class="far fa-arrow-right"></i> Submit contact form</a>
<a href="#" class="btn btn-primary "><i class="far fa-arrow-right"></i> info@syoft.com</a>
</div> -->
<div class="bgn-wf-field text-left pt-2 aos-init aos-animate" data-aos="fade-up" data-aos-delay="100">
<button class="btn btn-warning me-lg-4 me-sm-4" id='formsubmit310182000000229439' type='submit'><i class="far fa-arrow-right"></i> Submit contact form</button>
<a href="mailto:info@syoft.com" class="btn btn-primary"><i class="far fa-arrow-right pe-1"></i>info@syoft.com</a>
</div>
</div>
</form>
</div>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.1/jquery.min.js"></script>
<script>
// for sending email code start
// second form
$("#formsubmit310182000000229439").on("click", function(e) {
var regx = /^[6-9]\d{9}$/;
var validRegex = /^[a-zA-Z0-9.!#$%&'*+/=?^_`{|}~-]+@[a-zA-Z0-9-]+(?:\.[a-zA-Z0-9-]+)*$/;
var first_name_Error2 = last_name_Error2 = company_name_Error2 = email_Error2 = mobile_Error2 = description_Error2 = true;
if ($("#first_name2").val().length === 0) {
e.preventDefault();
$("#first_name_Error2").html("First name is required.").addClass("error-msg");
first_name_Error2 = false
} else {
$("#first_name_Error2").html("").removeClass("error-msg");
}
if ($("#last_name2").val().length === 0) {
e.preventDefault();
$("#last_name_Error2").html("Last name is required.").addClass("error-msg");
last_name_Error2 = false
} else {
$("#last_name_Error2").html("").removeClass("error-msg");
}
if ($("#company_name2").val().length === 0) {
e.preventDefault();
$("#company_name_Error2").html("Company is required.").addClass("error-msg");
company_name_Error2 = false
} else {
$("#company_name_Error2").html("").removeClass("error-msg");
}
if (regx.test($("#mobile2").val()) == false || $("#mobile2").val().length === 0) {
e.preventDefault();
$("#mobile_Error2").html("Mobile is required.").addClass("error-msg");
mobile_Error2 = false
} else {
$("#mobile_Error2").html("").removeClass("error-msg");
}
if (validRegex.test($("#email2").val()) == false || $("#email2").val().length === 0) {
e.preventDefault();
$("#email_Error2").html("Email is required.").addClass("error-msg");
email_Error2 = false
} else {
$("#email_Error2").html("").removeClass("error-msg");
}
if ($("#description2").val().length === 0) {
e.preventDefault();
$("#description_Error2").html("Description is required.").addClass("error-msg");
description_Error2 = false
} else {
$("#description_Error2").html("").removeClass("error-msg");
}
// e.preventDefault();
var postForm = {
'first_name': $('input[name=first_name2]').val(),
'last_name': $('input[name=last_name2]').val(),
'company_name': $('input[name=company_name2]').val(),
'mobile': $('input[name=mobile2]').val(),
'email': $('input[name=email2]').val(),
'description': $('#description2').val(),
'subject': "Customer Support Services",
};
if (first_name_Error2 == true && last_name_Error2 == true && description_Error2 == true && email_Error2 == true && mobile_Error2 == true && company_name_Error2 == true) {
$.ajax({
type: 'POST',
url: 'https://syoft.com/blogs/welcome/sendemail',
data: postForm,
dataType: 'json',
cors: true,
success: function(data) {
// alert('data')
}
});
// window.location.href = window.location.href
document.getElementById("postForm2").reset();
window.location = window.location.origin + '/thankyou.php'
}
});
// second form
// for sending email code end
function disableSubmitwhileReset310182000000229439() {
var submitbutton = document.getElementById('formsubmit310182000000229439');
if (document.getElementById('privacyTool310182000000229439') !== null || document.getElementById('consentTool') !== null) {
submitbutton.disabled = true;
submitbutton.style.opacity = '0.5;';
} else {
submitbutton.removeAttribute('disabled');
}
}
function checkMandatory310182000000229439() {
var mndFields = new Array('First Name', 'Last Name', 'Email', 'Mobile');
var fldLangVal = new Array('First Name', 'Last Name', 'Email', 'Mobile');
var i;
var mndFieldslength = mndFields.length;
var fieldObj;
for (i = 0; i < mndFieldslength; i++) {
fieldObj = document.forms.BiginWebToContactForm310182000000229439[mndFields[i]];
if (fieldObj) {
if (fieldObj.value.replace(/^s+|s+$/g, '').length === 0) {
if (fieldObj.type === 'file') {
alert('Please select a file to upload.');
fieldObj.focus();
return false;
}
alert(fldLangVal[i] + ' cannot be empty.');
fieldObj.focus();
return false;
} else if (fieldObj.nodeName === 'SELECT') {
if (fieldObj.options[fieldObj.selectedIndex].value === '-None-') {
alert(fldLangVal[i] + ' cannot be none.');
fieldObj.focus();
return false;
}
} else if (fieldObj.type === 'checkbox') {
if (fieldObj.checked === false) {
alert('Please accept ' + fldLangVal[i]);
fieldObj.focus();
return false;
}
}
if (fieldObj.name === 'Last Name' && fieldObj.value) {
name = fieldObj.value;
}
}
}
return true;
}
function validateFileUpload() {
var e = document.getElementById("theFile"),
t = 0;
if (e) {
if (e.files.length > 3) return alert("You can upload a maximum of three files at a time."), !1;
if ("files" in e) {
var i = e.files.length;
if (0 !== i) {
for (var o = 0; o < i; o++) {
var a = e.files[o];
"size" in a && (t += a.size)
}
if (t > 20971520) return alert("Total file(s) size should not exceed 20MB."), !1
}
}
}
return !0
}
</script>
<script id='wf_script' src='https://bigin.zoho.in/crm/WebformScriptServlet?rid=65db258607b5d5410a00f22a686f9548b88f4cdb516fe9f0f2725f95c6033ee2gid423c92bf81f8e0a58493ac6d1a1b6ff0d1849ce0da73f6ebe7cb8824b708c951'></script>
<!--</form>-->
</div>
</div>
</div>
<div class="col-xl-5 col-lg-5 offset-lg-1">
<div class="section-heading aos-init aos-animate mb-0" data-aos="fade-up">
<h3>Top-rated software<br /> development company</h3>
<ul class="list-unstyled d-flex flex-wrap list-two-col mt-2 mb-5">
<li class="py-3 stack_list">
<h3 class="display-5 fw-bold mb-2 text-warning">200+</h3>
<p>projects delivered <br /> remotely</p>
</li>
<li class="py-3 stack_list_1">
<h3 class="display-5 fw-bold mb-2 text-warning">92%</h3>
<p>of a team senior & <br /> middle engineers </p>
</li>
<li class="py-3 stack_list_2">
<h3 class="display-5 fw-bold mb-2 text-warning">20%</h3>
<p>employee turnover <br /> rate</p>
</li>
<li class="py-3 stack_list_3">
<h3 class="display-5 fw-bold mb-2 text-warning">9/10</h3>
<p>customer satisfaction <br /> score</p>
</li>
</ul>
<ul class="customer-logos-grid text-center list-unstyled mb-0">
<li>
<img src="assets/img/clients/rev1.svg" width="200" alt="clients logo" class="img-fluid p-1 m-auto aos-init aos-animate" data-aos="fade-up">
</li>
<li>
<img src="assets/img/clients/rev2-foot.svg" width="200" alt="clients logo" class="img-fluid p-1 m-auto aos-init aos-animate" data-aos="fade-up" data-aos-delay="50">
</li>
<li>
<img src="assets/img/clients/rev3-foot.svg" width="200" alt="clients logo" class="img-fluid p-1 m-auto aos-init aos-animate" data-aos="fade-up" data-aos-delay="100">
</li>
<li>
<img src="assets/img/clients/gartner_peer_insights.png" width="200" alt="clients logo" class="img-fluid p-1 m-auto aos-init aos-animate" data-aos="fade-up" data-aos-delay="150">
</li>
</ul>
</div>
</div>
</div>
</div>
</section>
<section class="crm-cta-section ptb-80 crm-bg-yellow-light position-relative z-1">
<img src="assets/img/shape/circle-half.png" alt="circle half" class="position-absolute circle-half z--1">
<img src="assets/img/shape/dot-red.png" alt="doted" class="position-absolute doted z--1 d-none d-md-block">
<div class="container">
<div class="row justify-content-center">
<div class="col-xl-7">
<div class="crm-title text-center">
<span class="crm-subtitle">Connect With Our Experts <img src="assets/img/shape/arrow-red.png" alt="arrow" class="ms-1"></span>
<h2 class="mt-2 mb-3">For Your Customer Support Service Consultation</h2>
<a href="contact-us.php" class="btn btn-warning mt-4">Get Proposal</a>
</div>
</div>
</div>
</div>
</section>
<!--footer section start-->
<?php include 'footer.php'; ?>
<!--footer section end-->
</div>
<!--build:js-->
<script src="assets/js/vendors/jquery-3.6.0.min.js"></script>
<script src="assets/js/vendors/bootstrap.bundle.min.js"></script>
<script src="assets/js/vendors/swiper-bundle.min.js"></script>
<script src="assets/js/vendors/jquery.magnific-popup.min.js"></script>
<script src="assets/js/vendors/parallax.min.js"></script>
<script src="assets/js/vendors/aos.js"></script>
<script src="assets/js/app.js"></script>
<!--endbuild-->
</body>
</html>